Privacy Policy

Updated 2/29/2024

1. Introduction

This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our services.


2. Information Collection

When you use our services, we may ask you to provide personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

  • Email address
  • Phone number


3. Use of Your Personal Information

The personal information we collect from you will be used for specific purposes such as customer service, support, and access to certain features of our services. We are committed to not using your personal information for any purpose without your consent.


4. Non-Disclosure of Information

We value your privacy tremendously and have taken steps to ensure the protection of your personal information. Accordingly:

We do not sell, trade, or rent your email addresses to third parties.
We do not sell or share your phone numbers with third parties for the purposes of marketing or advertising.

Your trust is important to us, therefore we strive to uphold this commitment in every aspect of our privacy practices.


5. Communication Policy

If you provide us your phone number, be assured that:

  • We will only use your phone number for direct communication, through a voice call, if you request a call back from us.
  • Your assigned case manager may contact you via text message only if you have a medical need and have given prior authorization for us to do so.


6. Consent

By using our services, you consent to our Privacy Policy and agree to these terms.