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Your Rights

Complaint Process

Kern Regional Center (KRC) encourages individuals to report suspected or actual illegal or improper activity, financial or otherwise. KRC will not condone any activity that is illegal or improper, whether done by an employee, board member, vendor or contractor.

There are different methods of filing a complaint depending on the issue you are reporting. Please see the options listed below to determine the reporting option required.

KRC Whistleblower Policy

Regional Center or Vendor/Contractor Whistleblower complaints are defined as the reporting of an “improper Regional Center or Vendor/Contractor activity…

4731 Complaints

The Lanterman Developmental Disabilities Services Act provides consumers and others with a process by which a complaint can be filed against a regional center…..

Lanterman Fair Hearing Process

The Fair Hearing process is for resolving disputes with a regional or developmental center about eligibility or the nature, scope, or amount of services and supports…

Early Start Complaints & Appeals

Early Start Complaint: A voluntary process is used to investigate and resolve any alleged violation of federal or state statutes or regulations governing California’s…

Vendor & Facility Appeals

Title 17 of the California Code of Regulations provides Vendors and Facilities rights to appeal certain actions taken by a regional center. Please see the different options listed below: